TableTangoMore bookings · Fewer no-shows · No commission
Support & help

Real help, fast — from the people who built it.

TableTango™ is built and run in the UK, so when you get in touch a real person answers — often the founder, not a call-centre script. Email us and you'll usually hear back within one business day, and there's an AI helper inside the dashboard for the quick how-tos any time of day.

Reply within 1 business day  ·  UK-built  ·  No call-centre

Home › Support

How to reach us

Three ways to get help

✉ Email support

  • support@tabletango.co.uk
  • A real person replies within one business day (Mon–Fri)
  • Best for anything account-, billing- or booking-related

✦ In-product AI helper

  • Built into your dashboard, around the clock
  • Walks new venues through setup, answers how-to questions
  • Great for a quick answer without waiting on email

✓ Before you sign up

  • sales@tabletango.co.uk
  • Questions about whether TableTango fits your venue
  • For anything urgent, flag it and we'll prioritise it
What to expect

Honest about what we offer

We'd rather set the right expectation than over-promise. Support today is by email and through the in-product AI helper — that's how we keep replies fast and well-documented. There's no phone queue and no upsell. Here's the shape of it:

Email reply within 1 business day
✓ AI helper in-app, 24/7
£ The product runs 24/7 for guests

Behind the scenes we monitor the platform around the clock with automated alerts and a status heartbeat, so we usually know within minutes if anything's wrong and can act on it — your bookings keep working on your own page either way, and your guest data is always yours.

Help yourself, fast

Guides & answers

A lot of the common questions are already answered in our plain-English guides:

Good questions

Support — your questions

How do I get help with TableTango?

Email support@tabletango.co.uk and a real person replies within one business day (Monday to Friday). Inside the dashboard, an AI helper answers setup and how-to questions around the clock. Thinking about signing up? Email sales@tabletango.co.uk.

How quickly will you reply?

We aim to reply within one business day, Monday to Friday — usually sooner. TableTango is built and run in the UK, so you're often replying to the founder directly, not a call-centre script.

Is there phone support?

Today, support is by email and through the in-product AI helper — that's how we keep replies fast and well-documented. We aim to reply within one business day (Monday to Friday), and for anything urgent, flag it in your email and we'll prioritise it.

Do you help me set up?

Setup is self-serve and takes about five minutes, with an AI helper walking you through your tables, hours and details — but if you get stuck, email support and we'll help. There's no migration weekend and no onboarding wait.

What are your support hours?

Email support is staffed Monday to Friday with replies within one business day. The product itself runs 24/7 — guests can book at any hour, and the automatic confirmations, reminders and waitlist never clock off.

Still got a question?

Email us and a real person — often the founder — gets back to you within one business day.

Email support@tabletango.co.uk