No staff PIN set — anyone on this tablet can close the day, change settings or sign out.
Today
Emergency: close today
Can't open today after all? This closes today right now — stops new bookings, cancels today's remaining bookings and texts each guest an apology. For planned time off, use Holidays & closures in Settings.
Floor
The whole day at a glance — every table, every booking. Tap an empty slot to seat a walk-in or phone booking.
Free now
Arriving soon
Seated
Out of service
No-show (table freed)
Tap a free table to seat a walk-in · tap a busy one for the booking · arrange the room in Settings
Reserved
Seated now
Finished
No-show
This week
Tap a day to see its bookings — browse back for reviews, forward for what's coming.
AI insights
Ask anything — your numbers, or how to do something. Real AI, your real data.
Prefer a human? Email support@tabletango.co.uk — we reply within one working day.
This week at your venue
This week at a glance
Busiest times (last 2 weeks + upcoming)
Quieter Busier
Suggestions
Guests
Everyone who's booked — how often they come, what they ask for, and who to look after.
Win them back
Past guests who haven't been in for a while and have no upcoming booking — your own guest book, sorted so the regulars worth a nudge are easy to spot. TableTango never messages your guests for you and never markets to them.
These guests gave you their details to book a table, not to be marketed to. Reach out personally — a genuine hello or a quick call to someone you know, one at a time, never a bulk promo — and always respect anyone who asks not to be contacted. (Proper opt-in marketing is something we'll add separately, the right way.)
Guests waiting for a table — when a booking cancels, the earliest matches are texted a claim link automatically.
Waitlist & cancellation fill
When you're fully booked, guests can ask for a text if a table opens. When a booking cancels, the earliest matching guests are automatically texted a tap-to-claim link (first to tap wins — nobody is double-booked). Off by default.
to
Changes only go live once you tap Save.
What your guests said after their visit — urgent issues are flagged so you can put things right fast.
Reviews & feedback
A few hours after a visit, guests get one friendly text inviting them to rate their experience and — if they'd like — leave a Google review. Everyone gets the same invitation and the review link is always shown (no “gating”, which can breach consumer-protection rules in the UK and US). Honest comments come to this tab; urgent ones (allergy, illness, rudeness…) are flagged. Off by default. (When switched on, it sends one extra text per guest visit.)
Find it in your Google Business profile → Ask for reviews → copy the short link. Leave blank to collect private feedback only.
Personal touch
When a returning guest books again, greet them warmly by name on their confirmation and in their confirmation/reminder messages — using only their own visit history at your restaurant. We never reveal a guest's “VIP” tag or visit count to them. Tip: mention in your own privacy notice that you recognise regulars. You can turn this off any time.
Changes only go live once you tap Save.
Settings
Change anything, hit save — your booking page updates instantly.
Your booking link
Put this behind a “Book a table” button on your website, Google Business profile, or Instagram bio — or print the QR code for table tents, the window or flyers. Window poster opens a ready-to-print A4 sign with your QR code for your window or door.
Embed it inside your website
Paste into any “HTML / embed” block (Wix, Squarespace, WordPress…) to show the booking form right on your page.
Restaurant
Shown to guests on your booking page — use the restaurant line if you’d rather not list a mobile.
Address, phone, email and website appear on your booking page with a Google map and your opening hours — guests find you without phoning. Leave anything blank to hide it.
Optional. Paste your Google Business Profile (your Google Maps listing) link — it helps guests find you on Google, and it's what we'll use to connect you to "Reserve with Google" in future. Don't have one yet?
Your booking page
These show on your public booking page — the page guests land on when you share your link.
A photo of your restaurant or a signature dish. It sits at the top of your booking page and becomes the preview picture when you paste your link on Google, WhatsApp, Instagram or Facebook — so your link looks like your restaurant, not a blank card.
Link to your menu or upload a PDF if it isn’t online anywhere. Either one adds a “View our menu” button to your booking page.
If you add both a link and a PDF, the link is used.
Anything guests should know — parking, dress code, house rules, how long you hold a table. It shows in four places: on your booking page, on the booking confirmation screen, in both the confirmation and reminder emails, and your AI assistant uses it to answer guest questions. (Kept out of text reminders, which stay short.) Put each note on its own line and it appears as a tidy list.
Opening hours
Turn this on only if you close in between — guests can't book the gap. Most venues leave it off.
Holidays & closures
Applies immediately when you tap the button — not part of “Save changes”.
Going away? Close a date range in advance — guests can't book those days online or with the AI assistant. Any existing bookings in the range are cancelled and each guest gets an apology text.
Booking rules
Bigger parties are asked to phone you instead. Your own dashboard can always add bookings regardless of notice or how far ahead.
Protects your kitchen: once this many guests are booked to arrive within a window, your booking page hides that slot. Leave it Off (or the cap blank) to disable. Your own dashboard can always overbook.
Tables
Table combinations
Push tables together for bigger parties — bookings use them automatically when no single table fits, and every joined table is blocked for the duration.
Room layout
Drag the tables to match your dining room — the Floor tab's Room view uses this layout live during service. Tap a table to change its shape (square, round or long) and turn the seats. Got more than one space? Hit + Add room for an upstairs, garden or private room — each gets its own plan, and a Room column appears in the table list above to assign them. Hit Save when it looks right.
Zone vs room: a zone is just a label on one table (“Window”, “Bar”); a room is a whole separate space with its own plan and seating order — only add rooms if you genuinely have more than one space.
Zone vs room: a zone is just a label on one table (“Window”, “Bar”); a room is a whole separate space with its own plan and seating order — only add rooms if you genuinely have more than one space.
No-show Shield — card-secured no-show fees
For bigger, higher-risk bookings, guests securely save a card when they book (nothing is charged). If they no-show, you charge a fair, capped fee with one tap — the deterrent alone cuts no-shows. TableTango takes 0%; payouts go straight to your own bank, powered by Stripe.
This feature is in limited release — we're switching it on for a few venues at a time and helping each one set it up. Want it for your venue? Register your interest and we'll be in touch to get you set up (and walk through the short terms).
✓ Thanks — your interest is registered. We'll be in touch soon.
Card-secured bookings
Bookings where the guest saved a card to hold the table. Tap one to manage it — nothing is charged unless they no-show.
No-show Shield
For bigger, higher-risk bookings, guests securely save a card when they book (nothing is charged). If they no-show, you charge a fair, capped fee with one tap — the deterrent alone cuts no-shows. TableTango takes 0% — payouts go straight to your bank, powered by Stripe. Off by default.
A booking only ever has one payment step, and a deposit comes first. If you also run Deposits and a booking is covered by both, that guest pays a deposit instead — no card is held and no no-show fee is charged. Running both isn't belt-and-braces; each booking gets whichever applies to it.
Not switched on yet. Connect your bank to go live — you can set up your policy and preview exactly what guests will see below.
✅ Bank connected. You're all set — switch No-show Shield on at the bottom whenever you're ready.
What your guests see
Deposits & prepayment
Take a small deposit (or full prepayment) when guests book — a deterrent against no-shows that also secures your bigger covers. Paid securely at booking; TableTango takes 0%, the money goes straight to your bank (Stripe, the same connection as No-show Shield). Off by default. (Event pre-orders are set per-event in the Events card at the bottom of this tab.)
A booking only ever has one payment step, and the deposit comes first. If a booking is covered by both this and No-show Shield, the guest pays a deposit and is never also charged a no-show fee — your cover there is this policy's refund rule. Add-ons aren't offered on it either.
Not switched on yet. Connect your bank to go live — set up your deposit policy and preview exactly what guests will see below. Same secure Stripe payouts as No-show Shield; you keep 100%.
✅ Bank connected. Set your policy below, then switch deposits on.
What your guests see
Booking add-ons
Let guests add a few extras when they book — a birthday cake, a bottle of fizz, a set-menu deposit — paid securely at the moment they book. TableTango takes 0%; the money goes straight to your bank, powered by Stripe (the same connection as No-show Shield). Off by default.
A booking only ever has one payment step, and add-ons come last. They aren't offered on a booking that takes a deposit or has a card held by No-show Shield — so if either covers most of your bookings, expect few add-on sales on those.
Not switched on yet. Connect your bank to go live — build your add-ons list and preview exactly what guests will see below. Same secure Stripe payouts as No-show Shield; you keep 100%.
✅ Bank connected. Build your list below, then switch add-ons on at the bottom.
What your guests see
Events
Tasting nights, set menus, special evenings — guests book them straight from your page (they pay on the night; 0% platform fee). Event bookings appear in your bookings like any other.
Staff protection & PINs
Saves with its own buttons — not part of “Save changes”.
Give each team member their own 4-digit PIN. With PINs on, the few actions that can disrupt service — emergency-closing the day, reopening, saving these settings and signing out — ask for a PIN, and every refund, charge or waived fee records which staff member did it. Everyday service (seating guests, reminders, adding a walk-in) never asks. Only you can add or remove PINs, using your account password. A PIN is a quick floor check, like a till code — a deterrent and a record, not a password; anyone who knows a PIN can act as that person.
Notifications
Get told about bookings without keeping the dashboard open. These go to your owner email (your account email) — free on any plan, and never texted so nothing costs you.
Changes only go live once you tap Save.
Looking for another setting?
A few settings live alongside their feature — jump straight there: